ForSaleByOwner.com Complaint

ForSaleByOwner.com Complaint

ADVERTISEMENT

Terrible Customer Service. The DO NOT care about the customer - forsalebyowner.com listing with MLS option


A few days after paying for ForSaleByOwner's deluxe MLS Enhanced package with "Heavy Duty Yard Sign Kit", we received an email stating that they were about a month behind on getting out the yard signs (and they blamed AMAZON.COM, their 'supplier'). I call BS on that, but anyway. I called to voice a complaint about it at 4:30pm on a Monday and got a recording saying their office was closed. Strange. So I called the next day at 9:30a.m. I finally go through to "TOM". I explained that the situation and was met with an "nothing we can do about it attitude" (Thanks TOM), who basically said Tough-S***, you'll get the sign when you get it. He said they were backlogged on listings and were just now getting to the one from this month; he said nothing about Amazon.com not having signs. All I asked for was to be reimbursed for the amount that the sign would cost, and explained that waiting a month to get a sign in the yard was unacceptable. He could have cared less.

HEY FSBO managers/owners - In case you haven't learned by now, the customer service aspect of a business either makes or breaks you. In this case, it has broken you and we will be seeking a full refund now. Some people do not have $649 to throw at a company that doesn't care about it's customers.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to ForSaleByOwner.com
SUBMIT a ticket
for ForSaleByOwner.com
WATCH videos
for ForSaleByOwner.com
More ForSaleByOwner.com Reviews and Complaints MORE reviews and complaints
for ForSaleByOwner.com

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More ForSaleByOwner.com reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team